Frequently Asked Questions (FAQ)

We currently accept PayPal and Payoneer.
Pros:
Secure and widely accepted payment
Convenient for me
Cons:
Limited to only two payment methods, may not accommodate all

Standard shipping is $6.99/order

We aim to process all orders within 1-3 business days.

Once your order is processed, shipping typically takes 7-15 business days.

Sorry, we only ship within the United States at this time. We hope to be able to offer international shipping. We will notify you as soon as we begin international shipping.

Yes, once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to track the progress of your order.

We accept returns within 14 days of receiving your order, provided the items are unworn, unwashed, and in their original condition with all tags attached. To initiate a return, please contact our customer support at [email protected]

You can cancel or modify your order within 24 hours of placing your order. After this time, we may have started processing your order and will not be able to change or cancel it.

You can contact our customer support team via email at [email protected] or call us at +1 947-729-2069. Our business hours are 8am to 6pm (Monday to Friday).

Thank you for shopping at tremblay.store, we hope the above FAQs can help you answer your questions. If you have any questions, please do not hesitate to contact us!